Social media and the SoCon: the age of Twitter and Facebook

Last week, I saw a ranking of college sports twitter feeds posted at Tennessee’s athletics website. I thought it was interesting, though I wouldn’t want to draw any immediate conclusions from the data.

I decided to see how the SoCon schools compared to each other when it comes to Twitter and Facebook presence. This proved to be difficult, because schools don’t necessarily approach Twitter and/or Facebook in similar ways.

The league is almost evenly split between schools that have football-specific twitter feeds and those that do not. Samford has nine different sports with dedicated twitter feeds; meanwhile, Wofford doesn’t have any. There is significant variance in the number of Facebook pages created by the individual schools. Those are just a few of the differences.

Part of the reason for the contrasting approaches is probably manpower, and part of it is likely philosophical. Not everyone thinks having multiple Twitter feeds and Facebook pages is such a great idea for smaller schools. Says one social media consultant:

In college sports, unlike professional sports, fans usually have an allegiance to a school, not a team. To say that fans would be annoyed by news from other school sports in their Twitter feed might be an error…

We found that the majority of…fans appreciated news from other sports, and wanted one main feed where they could get all the news. Most of the sports communicators I’ve talked with at non-BCS schools say their fans feel the same way. Their allegiance is to the school, not a particular team.

The opportunity to showcase the team across multiple channels is much more important to a school than having a sport-specific Twitter feed or Facebook page…smaller schools (non-BCS schools) need to think about scale, not volume…Their fans bases are simply too small.

Another consideration is the percentage of people who use the different social media elements. A survey taken at the end of last year suggested that usage among internet users breaks down this way: 67%, Facebook; 16%, Twitter; 15%, Pinterest; 13%, Instagram; and 6%, Tumblr.

I would say that if your school decides to have a dedicated feed for a sport on Twitter, then it should have a Facebook page for that sport as well — and vice versa. I also am of the opinion that Instagram is on the rise, and that not using YouTube to promote your school and its teams is a major mistake.

Included in my mini-survey are all current SoCon schools, the school that just left (College of Charleston), and the three schools that will enter the league next year (East Tennessee State, Mercer, and VMI). The numbers listed (“follows” and “likes”) are as of the weekend of July 13-14.

What follows are a few observations, and then some tables, with two caveats:

1) I may have missed a couple of school feeds/pages. If I did, it’s not my fault. It’s the fault of the school(s), for not making it simple for an easily confused person like myself to find their feeds/pages.

2) Twitter and Facebook are far from the only things happening in social media, of course. For example, The Citadel has done an excellent job in recent months using YouTube, and it is not alone on that front. A few schools have taken a spin with Pinterest.  Instagram has been embraced by several of the league members (as well as the SoCon office itself). However, Twitter and Facebook are the focus of this post.

– The league website has a “Social Media Directory” that needs to be updated. For one thing, CofC isn’t in the conference any more [Edit 8/16: the CofC links have now been removed from the directory]. The feeds themselves also need to be checked; some are not valid, and there are also a number of omissions.

I don’t really blame the SoCon office for this as much as I do the individual schools. It’s probably very difficult, if not impossible, for the league office to keep up with team-specific feeds.

On the other hand, someone at the conference probably ought to know that @CoachMikeDement shouldn’t be the listing next to UNCG’s “Head MBB Coach” line, since he hasn’t been the Spartans’ coach for over a year and a half. Wes Miller is clearly upset about this.

– Speaking of UNCG, its AD, Kim Record, is on Twitter, and she is listed as such in the SoCon directory…but her feed is protected.

– Furman’s most-followed feed is its general athletics feed, which is not a surprise. The second-most followed Furman feed, however, is for a coach of a program that has yet to win a game. The Paladins will start playing men’s lacrosse in 2014, and head coach Richie Meade (formerly the longtime lacrosse coach at Navy) has 1024 followers.

– The twitter feed for Furman’s baseball program is run by players.

– Davidson, a basketball-first (if not only) school if there ever was one, doesn’t have a dedicated feed for men’s hoops, and head coach Bob McKillop isn’t on Twitter.

– At least one SoCon head football coach follows two different Jenn Brown accounts.

– Chattanooga’s wrestling feed has 2574 followers, which stacks up fairly well when compared to other programs across the country. The most I found for a collegiate wrestling feed was for Oklahoma State (11857). Defending national champion Penn State has 5750.

The other two SoCon schools with wrestling feeds are Appalachian State and The Citadel, though I should mention that UNC-Greensboro has a dormant feed as well (one that became inactive when the school dropped its wrestling program).

– Several SoCon schools have twitter feeds for their equipment room/staff. They tend to be fairly well-followed, too, partly because equipment room staffs from across the country all follow each other. Equipment guys circle the wagons.

– The new head football coach at East Tennessee State, Carl Torbush, isn’t on Twitter. However, there are two different parody Carl Torbush accounts, though both are inactive. ETSU’s athletics twitter feed is following one of them.

– I only found one other fake twitter feed for a conference football coach. Western Carolina’s Mark Speir has been so honored. Also parodied: SoCon commissioner John Iamarino.

– As of this weekend, Samford only had 44 followers for its men’s hoops feed, but that’s because it only established the feed on July 2.

– VMI seems to have two different official university (non-athletic) twitter feeds. Neither has many followers; perhaps I’m just missing the “real” feed.

– Of the six SoCon schools that have dedicated twitter feeds for both baseball and men’s basketball, five of them have more baseball feed followers, which may say something about the league’s status in each sport. I didn’t include College of Charleston in that group of six since it is no longer in the league, but it also has slightly more baseball feed than hoops feed follows.

– East Tennessee State doesn’t have a football twitter feed yet, or a pigskin Facebook page, but it does have a notable fan “bring/brought back football” presence for Twitter and Facebook.

– Wofford athletics only follows one feed, that of PGA pro (and Wofford alum) William McGirt. Similarly, the Facebook page for Wofford athletics only “likes” one entity — the 2012 Southern Conference basketball tournament.

– GSU head football coach Jeff Monken takes it one step further than Wofford, however. Just like Jay Bilas, Monken doesn’t follow anybody.

– With VMI being admitted to the league, the Southern Conference facebook page made sure it “liked” VMI’s university facebook site. Unfortunately, it appears the actual “active” VMI school facebook page is this one.

– UNCG is the league school with the most sport-specific Facebook pages, having one for eleven different varsity sports.

– I found a few sport-specific facebook pages that are essentially dormant. However, they are still “official”, and since they have not been deleted I included them in the tables.

– Of the lower-profile SoCon sports, volleyball may be the most active in terms of social media. Seven conference schools feature Facebook pages for volleyball, and that doesn’t include CofC or ETSU, both of which also have pages for their volleyball teams. CofC and ETSU join six SoCon schools that also have twitter feeds for volleyball.

Some of the Twitter and Facebook statistics for follows/likes are grouped in tables below. I didn’t list all the sports feeds/pages that are on Twitter/Facebook, just some of the ones that tend to draw the most interest.

Twitter

Athletics
Appalachian State 10644
The Citadel 2292
Davidson 3970
Elon 4300
Furman 2951
Georgia Southern 8493
Samford 3131
UNC-Greensboro 3466
UT-Chattanooga 4144
Western Carolina 3773
Wofford 3171
College of Charleston 4726
East Tennessee State 2651
Mercer 1578
Virginia Military Institute 1521

Football
Appalachian State 1133
The Citadel 692
Furman 759
Samford 939
UT-Chattanooga 900
Mercer 1270
Virginia Military Institute 261

Head Football Coach
Appalachian State 2585
The Citadel 555
Furman 236
Georgia Southern 4515
Samford 1005
UT-Chattanooga 571
Western Carolina 1301
Mercer 679
Virginia Military Institute 382

Men’s Basketball
Appalachian State 700
The Citadel 190
Elon 956
Furman 149
Samford 44
UNC-Greensboro 866
UT-Chattanooga 637
College of Charleston 2135

Head Men’s Basketball Coach
The Citadel 335
Furman 675
Georgia Southern 730
Samford 370
UNC-Greensboro 7572
UT-Chattanooga 2438
Western Carolina 1418
East Tennessee State 412
Virginia Military Institute 584

Women’s Basketball
Appalachian State 1338
Davidson 102
Elon 341
Furman 416
Georgia Southern 347
Samford 398
UNC-Greensboro 505
UT-Chattanooga 827
College of Charleston 590
East Tennessee State 374

Baseball
Appalachian State 2141
The Citadel 1263
Davidson 444
Elon 1015
Furman 427
Georgia Southern 1030
Samford 1206
UNC-Greensboro 332
College of Charleston 2413
East Tennessee State 579
Mercer 561

Facebook

Athletics
Appalachian State 5946
The Citadel 2301
Davidson 4771
Elon 4426
Furman 2629
Georgia Southern 12302
Samford 3590
UNC-Greensboro 6276
UT-Chattanooga 6459
Western Carolina 13546
Wofford 4586
College of Charleston 2405
East Tennessee State 3951
Mercer 1865
Virginia Military Institute 3632

Football
Appalachian State 45948
The Citadel 2117
Elon 867
Georgia Southern 3482
Samford 256
Western Carolina 235
Mercer 2244

Men’s Basketball
Appalachian State 2474
The Citadel 74
Davidson 554
Elon 982
UNC-Greensboro 1491

Women’s Basketball
Appalachian State 61
Davidson 187
Elon 648
Furman 612
Georgia Southern 241
UNC-Greensboro 476
UT-Chattanooga 731
College of Charleston 221
East Tennessee State 552

Baseball
Appalachian State 1659
The Citadel 408
Elon 307
Furman 177
Georgia Southern 745
Samford 1282
UNC-Greensboro 170
East Tennessee State 274

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